ShareASale releases new companion Help Middle and ticketing assist process

As component of our determination to constantly increase your expertise on our system, we’re psyched to release ShareASale’s new Enable Middle and ticketing help technique – accessible tomorrow, May 17.

Make sure you note: We are upgrading the Assist Centre and ticketing help technique at 3pm CT on Tuesday, May 17. Obtain may perhaps be briefly unavailable but will be finish by finish of company day. If you currently have an open up help request in the preceding ShareASale ticketing method, this will automatically be transferred to the new ZenDesk method in the course of this time and you will acquire emailed guidelines on how to access as soon as comprehensive.

What is
the new Enable Middle and how do I accessibility it?

Powered by Zendesk’s award-winning customer service program, ShareASale’s new Enable Centre is an all-in-one guidance hub created to drive husband or wife achievements. Go to the internet site for obtain to article content, movies and guides on topics which include software education, growth chances, market and sector insights and companion recruitment, as nicely as common guidance and optimizations. The Enable Middle is also exactly where you can post a ticket to request even more assistance from our group of professionals.

To
accessibility the new Assist Heart and post a ticket:

What are the added benefits of the new Assist Centre?

ShareASale’s contemporary Help Centre accelerates our purchaser-initial strategy, building means far more conveniently accessible to all companions. If you simply cannot come across answers to your thoughts, simply elevate a ticket through one of the higher than procedures. You will be questioned to choose your account kind and reply some original concerns to support us have an understanding of the scope of your request and supply comments. The far more details you can present, the less difficult it is for us to support.

Get started
employing the Enable Middle Today for:

• 24/7
  access to relevant lover resources
• Accelerated
  response times
• Described
  ticket fields to increase reaction relevancy
• Genuine-time
  guidance feedback
• Direct
  access to group of professionals

Alexandra Forsch, president of Awin US, claims, “ShareASale’s new Assistance Center elevates our capacity to carry long-term results to customers by offering immediate entry to professional steering, suggestions on how to strengthen interactions with partners, and ideal methods for scaling packages. The platform also enables our companions to effortlessly get responses to any concern via either a devoted post or by a member of the team. We are psyched to offer you however a further resource to enable you locate achievement in the affiliate channel.”

We hope you will locate worth in our new Help Middle and ticketing assistance feature and glimpse forward to your responses. You can go to it in this article or right in the UI commencing tomorrow, May 17.

For any
concerns, you should contact [email protected]