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Go, Go, Go! Improve Your Social Media Response Time

Go, Go, Go! Improve Your Social Media Response Time

by Cindy Donovan | Social Media Marketing

  Everyone wants a fast reply on social media. But how soon is now? These tips can help you improve your response time starting today. Responding quickly to customers’ social media comments and questions can be a boon for brands.  Over a third of social media users...
Should You Hide Comments on Your Facebook Page?

Should You Hide Comments on Your Facebook Page?

by Cindy Donovan | Social Media Marketing

We’ve all had it happen: A negative comment on a Facebook Page post glares at you from the screen. Our first instinct (or at least, mine) is to hide the negative comment or somehow bury it, so it won’t hurt the post or my business, (especially in this age where social...
If You Manage Your Social Accounts on the Go, You Need This App

If You Manage Your Social Accounts on the Go, You Need This App

by Cindy Donovan | Social Media Marketing

Does your job require you to create great social media content, keep on top of social chatter, and reply to all the comments on your social accounts? In other words, do you have a boss who expects you to be chained to your laptop 24/7?   How can you do it all,...

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